Frequently Asked Questions

  • What should I expect during my appointment?

    At Enchant Miami, we prioritize your comfort and satisfaction. During your appointment, our professional artists will consult with you about your desired look, offer recommendations based on your preferences, and walk you through each step of the process. Whether it’s makeup, hair, or a special service like body painting or SFX, you can expect a relaxing, personalized experience.

  • How far in advance should I book my appointment?

    To ensure availability, we recommend booking at least a few days in advance, especially for popular services like weddings or special events. However, if you have a last-minute request, don’t hesitate to reach out—our team will do our best to accommodate you.

  • Are your products and services safe for all skin types?

    Yes! We use high-quality, skin-safe products for all our services, including makeup, waxing, facials, and body painting. Our team is experienced in working with all skin types, tones, and sensitivities. If you have any specific skin concerns or allergies, please let us know beforehand, and we will make accommodations.

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Can I request a specific look or style for my service?

Absolutely! We love working with you to bring your vision to life. Whether you’re looking for a glamorous makeup look, an intricate SFX design, or personalized body painting, feel free to share photos, ideas, or inspirations. Our team will collaborate with you to create a look that fits your unique style.

What happens if I need to cancel or reschedule my appointment?

We understand that plans can change. If you need to cancel or reschedule, please let us know at least 24 hours in advance to avoid a cancellation fee. If you cancel within 24 hours, a small fee may apply. We’ll do our best to accommodate your new schedule whenever possible.

What if I’m not happy with the result of my service?

Your satisfaction is our priority. If you're not fully happy with your service, please let us know immediately. We offer complimentary adjustments within 24 hours of your appointment. Our team is committed to ensuring you leave feeling confident and thrilled with your look.